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An
all-inclusive ED-specific chart scanning program that allows
any medical record to be "electrified" and treated as a computer
file. As a computer file, ED records can be stored, retrieved,
viewed and transmitted effortlessly.
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EDITS Scan - Benefits Analysis
There are numerous benefits to be derived by the
electrification of the ED paper medical record. They include:
- Substantially Reduced Costs of Producing Blank ED Charts
Currently it is the custom to generate multiple copies of the
ED medical record. This is traditionally done via the use of carbonless
copies (referred to as NCR copies), although some departments
use single-sheet charts and have staff make the necessary photocopies.
The printing of NCR forms is expensive. A traditional one-page
form with an original and two or three copies costs approximately
$0.13-$0.17 to produce. Most ED medical records involve at least
four separate pages and, as such, cost about $0.52-$0.68 per patient,
if not more. If the blank records are required to be tractor-fed
through printers, they are even more costly and must be produced
by companies with this unique capability. Tractor-feed NCR records
must be purchased in bulk and are, therefore, not easily updated
or modified. With EDITS Scan there is only one original for each
page of the ED record. Thus, blank records can be produced on
a copy machine at a cost of $0.01-$0.02 per page. The savings
in printing costs alone will pay for the entire cost of EDITS
Scan. The ED staff will also gain productivity by not having to
make, sort and distribute multiple copies of the forms.
- Substantially Decreased Staff Time in Handling of Chart Copies
It is a traditional practice in emergency departments to have
staff "break down" the multicopy ED charts into piles of the various
NCR copies. Each pile of progressively more illegible copies is
alphabetized and sent to the various departments for further use
(generally requiring inventorying, filing, retrieving, copying,
storing and destroying of each copy). All of this work is eliminated
with EDITS Scan, as each department normally slated to receive
a copy of the chart can be authorized to access ED records on
the hospital's PC network. Once the original copy of the ED medical
record is scanned, the record is ready to be filed in the Medical
Records Department.
- Facilitated Transfer of Patients' ED Records to Medical
Staff Members
Most hospitals send copies of ED charts to members of the medical
staff to facilitate the ongoing care of their patients who were
treated in the ED. Traditionally the charts are messengered or
mailed to the staff members. Messengering costs are difficult
to determine since other materials are often being sent by the
hospital to the physicians. Mailing costs are much easier to establish
- about $0.05 for an envelope and $0.33 for postage. The labor
cost for inserting and mailing also needs to be taken into consideration
and a combined cost of $.50 per record sent is not an unreasonable
estimate. The EDITS Scan program will automatically fax copies
of ED patients' records to medical staff members immediately after
they are scanned. It is done totally unattended. Within minutes
to, hopefully at most, a few hours after leaving the ED, medical
staff members will have a copy of their patients' ED charts waiting
for them - a system far superior to the one customarily used.
The software may also be programmed to fax portions of the medical
records to others who need copies - insurance companies, managed
care providers, etc.
- Decreased Work and Expense Associated with Sending Copies
of Records to Outside Billing Companies
In the setting in which emergency physicians are required to bill
separately from the hospital, it is traditional to send a copy
of the ED record, along with demographic and insurance information,
to the physicians' billing company. The cost of copying these
medical records is often borne by the hospital -- sometimes the
cost is borne by the emergency physicians. In either case, a substantial
amount of time and expense is invested in copying these records.
In addition, the expense of sending the copied records must also
be considered. Traditionally, these records are sent by overnight
carrier at additional substantial cost. All of the above can be
eliminated with EDITS Scan. The scanned charts can be loaded onto
a ZIP drive or electronically forwarded to the billing company
over the Internet. At the billing company, a computer loaded with
the EDITS Scan program provides easy access to the needed records.
Copies can always be printed if needed. Meanwhile, the billing
company does not incur the costs of reconciling, filing, storing,
copying and ultimately destroying the records resulting in the
billing company saving substantial time and money.
- Avoidance of All Costs Associated with Record Disposal
With the growing concern for patient confidentiality, it is no
longer acceptable simply to throw old records in the trash. Whole
industries have sprung up whose sole purpose is to appropriately
dispose of sensitive records. With EDITS Scan, there is only one
copy of the record - it is the original and it is stored in the
Medical Records Department.
- Facilitation of Patient Care Through Ready Access to Prior
ED Visit Records
The care of many patients can be facilitated when there is ready
access to records regarding prior ED visits. Given that it is
generally impossible to have copies of all prior ED visits stored
in the ED, requests are made of the Medical Records Department
to send a copy of a patient's old records to the ED. This is a
time-consuming, labor-intensive project in that the records have
to be located and physically walked down to the ED by someone.
In addition, access to records in off-hours (the majority of the
time) is particularly problematic. Typically a nursing supervisor
is sent to the Medical Records Department to locate the record
and bring it to the ED - clearly a suboptimal use of his or her
time. With EDITS Scan there is instantaneous availability of the
ED record. Within a reasonable amount of time, as more and more
records are scanned, the necessity to access the Medical Records
Department for old records will progressively decrease. Easier
and better access to prior records can be expected to clearly
improve care.
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